Frequently Asked Questions


  1. What is the Cedar Rapids Physician Hospital Organization? 

  2. I want to know that the provider I choose is the best.  How does the Cedar Rapids PHO ensure quality?

  3. Will my CRPHO  provider take time to talk with me?

  4. Who runs the CRPHO ?

What is the Cedar Rapids Physician Hospital Organization ?

The Cedar Rapids PHO is a network of providers and hospitals working together to provide a full range of integrated, coordinated healthcare services.  The purpose is to provide the highest quality care for the lowest possible cost.

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I want to know that the provider I choose is the best.  How does the Cedar Rapids PHO ensure quality?

Provider quality is a critical issue for patients.  A health plan is only as good as its providers. No other health plan in the Cedar Rapids metropolitan area gives people more choice - or better quality.  We go through an extensive credentialing process in which we verify licenses, review malpractice experience and much more.

Many of the Cedar Rapids PHO providers have been serving this community for more than 20 years.

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Will my CRPHO provider take time to talk with me?

Providers affiliated with the Cedar Rapids PHO share a commitment to patient satisfaction.  Their office staff works hard to eliminate scheduling problems, reduce office wait time and provide patients easy access to their providers.  Urgent and emergency problems are always handled the same day.  

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Who runs the CRPHO?

The Cedar Rapids PHO is entirely owned and managed by physicians and Mercy Medical Center who live here in our community.

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