Practice Resources
Delivering resources that enhance member value is a core function of the CRPHO. We offer educational and cost saving programs for all member physicians and practices.
All policies, procedures and educational information are available to members online upon logging in. Contact Jenny McIntyre at 319-366-5282 ext. 1 for further information.
CRPHO members have the benefit of
- Contracting expertise - the CRPHO looks out for your best interest by dedicating staff to manage the complex insurance contracting process. As a messenger model PHO, your input is actively integrated into the contract development, however our staff will manage the details of ensuring contract terms are met on your behalf.
- Delegated credentialing - we provide you with a one-stop resource for payer credentialing. As a delegated credentialing entity, the CRPHO provides one application to you, conducts primary source verification on your behalf, completes the credentialing process, and notifies payers of your affiliation with the CRPHO. All processes are electronic and saves offices time and resources.
- Group Purchasing - our medical and office supply contract provides you with access to thousands of medical supplies at significantly reduced rates. CRPHO accesses McKesson discounts through our agreement with Health Enterprises, an equity owner in the national group purchasing organization called Premier. Please contact Jim Loes at jim.loes@mckesson.com or at 319-551-2216 for McKesson supplies or to enroll in the Health Enterprises/Premier program. Our office supplies purchasing partner is Office Express. Please contact Kathy Moeder at kmoederoeltu@aol.com or at 319-363-9426.
- Medical Malpractice and Risk Management - we recently secured an agreement with TrueNorth and Midwest Medical Insurance Company (MMIC). This agreement offers our members discounted malpractice insurance premiums and expert risk management advice. Contact Matt Evans at TrueNorth at mevans@truenorthcompanies.com or 319-739-1458.
- Collection agency services - don't invest your valuable time chasing delinquent accounts. Let the CRPHO preferred vendor Allied Business Accounts do this work for you. CRPHO membership provides you access to their services at significantly reduced rates. For more information, please contact William Carlson at wc@abacollect.com or at 1-800-533-0216. Check out their web site at www.abacollect.com.
- IT Services - no dedicated IT or server support? We can help you with that. CRPHO has an arrangement with Computer System Support (CSS) to provide computer services and technical support for your office or home at a reduced rate. These services range from basic troubleshooting of any computer problem to software installation and system upgrades. Contact Tim Kelly at css@mchsi.com or 319-294-9562.
- Training and development for your staff - the PHO contracts with subject matter experts to enhance training opportunities for your practice. Topics vary based on clinic demand. Examples of past training sessions include: Coding for Consults, payor pre-certification training, and compliance related topics.
- Policies and procedures - the CRPHO gathers practice administrators together to share information and develop community wide policies for topics that every practice faces. In this manner every practice doesn't waste time "figuring things out" on their own, they work collaboratively to support each other and streamline processes. Examples include: Red Flag Rule Policy, documentation of consults vs. transfer of care, and HIPPA legislation